Service quality

ISO 9001All the actions undertaken by STP are aimed at the achievement of a higher quality service offered so that it could match the users’ needs.

La S.T.P. has attained the quality certification in compliance with the urban (excluding the one by sea), suburban, school bus and special transport services ISO 9001:2008 standard.

With this mission, taking into consideration its own internal resources, every year the company sets some goals (standards) it commits to keeping throughout the management.

Every year specific surveys are conducted to verify the customer satisfaction and the true conformity of what is pledged to what is actually offered.

The monitoring of the expected standards achievement is instead performed through an internal periodic check.

ISO 9001

SOCIETÀ TRASPORTI PUBBLICI BRINDISI S.P.A.

Contrada Piccoli Z.I. - 72100 Brindisi
P.IVA 00112550744

Tel: 0831 54 91 Fax: 0831 57 57 12

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